FREQUENTLY ASKED QUESTIONS

How do I track my order?

To track your order, simply log in to your account and navigate to the "Order History" section. There, you will find real-time updates on the status of your shipment, along with a tracking number. You can also use the provided tracking number on our courier partner's website for detailed tracking information.

What are your delivery options?

We offer standard and express delivery options. Standard delivery usually takes 3-4 business days, while express delivery ensures your order reaches you within 2 business days. You can select your preferred delivery option during the checkout process.

How do I return an item?

If you're not completely satisfied with your purchase, you can initiate a return within 30 days of receiving your order. Simply go to the "Returns" section in your account, follow the instructions, and our team will guide you through the process. Please make sure the item is in its original condition with all tags attached.

How can I contact your couriers?

For any inquiries regarding the delivery of your order, our customer support team will be happy to assist you. Please contact us through our contact form above and provide your order number for a quicker response. Our team will contact the courier on your behalf.

Do you provide international delivery?

Yes, we offer international delivery to several countries. During the checkout process, you can select your country, and the available delivery options and costs will be displayed. Please note that international delivery times may vary.

What is your return policy?

Our return policy allows you to return items within 30 days of receiving your order. Items must be unworn, with tags attached, and in their original packaging. To initiate a return, go to the "Returns" section in your account, follow the instructions, and our team will guide you through the process. Refunds will be processed once the returned items are inspected and approved.